Pronounced ‘So-nell-uh’, the meaning of the name combines the inner strength of ‘soul’ with the powerful, feminine energy of ‘ella’. The name celebrates our spirit and the universal beauty within every individual.

We understand and embrace the profound connection between the mind and skin, incorporating adaptogenic herbs from Ayurveda and science-backed, skin-loving ingredients. It is this unique and revolutionary blend of ingredients that delivers a transformative experience, where your beauty routine becomes a mindful ritual. When you use Sonela, looking your best and feeling your best align.

Sonela’s mission is to set a new standard in the beauty industry. We offer products that are free from harmful chemicals, toxins and unnecessary ‘filler’ ingredients (including phthalates, parabens, carbon black and BPA to name a few). We adhere to FDA, EU, UK and Canada regulations, ensuring high quality. Our products meet top beauty retailer’s rigorous clean beauty standards, trusted by beauty enthusiasts.

We prioritize clean formulations that are safe for you and the environment and have undertaken clinical and consumer testing to prove our products deliver skincare performance. We’re here to redefine the meaning behind, ‘clean beauty’. Sonela brings you luxury skincare that bridges the gap between emotional well-being and skin health.

That true luxury embodies quality, thoughtfulness and experience. It’s the feeling of indulgence and care that extends beyond the surface. Sonela gives you permission to treat yourself to the very best, because you deserve it.

We love to hear from our beloved Sonela customers. If you have any questions/suggestions or if you require information about your order, please contact us on hello@sonelabeauty.com. Our Customer Service team are available Monday to Friday, 9am – 5pm EST.

Sonela products are proudly made in Italy, renowned as the gold standard for beauty and luxury skincare for centuries.

Yes, Sonela products have been clinically tested to be safe for sensitive skin.

Yes, Sonela products have been clinically tested to be allergy free.

Yes, Sonela products have been dermatologically tested.

Yes, Sonela products are both vegan and cruelty-free (Leaping Bunny certified).

Sonela products have been clinically tested to be gluten free.

We welcome you to view our Sustainability page for full details of our packaging commitments.

We do use mica within our Sonela products. While we recognize the problematic nature of mica production, the mica we use is guaranteed to be sustainability and ethically sourced. It is 100% child labor free.

We love to help our customers find their perfect shades, as well as making personalized products suggestions. We welcome you to send us a selfie taken in natural light to hello@sonelabeauty.com and we’ll be able to offer you some of our recommendations. Our Customer Service team are available Monday to Friday, 9am – 5pm EST.

Currently, you can buy Sonela online through our website.

Please email hello@sonelabeauty.com with your Order Number as soon as possible and we’ll get back to you.

Above all, we want you to love your Sonela purchase, so if you aren’t delighted by what you ordered, please let us know by emailing hello@sonelabeauty.com and we’ll issue you a refund. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.  While we are pleased to refund your product, shipping charges are non-refundable and return shipping expenses are the responsibility of the customer.This offer is only valid within 14 days of receiving the item.

If you have a lost or mis-delivered order please contact us on hello@sonelabeauty.com within 14 days of receiving your shipment notification email and we’ll start the process of issuing a replacement or credit. After 14 days, we can no longer be responsible for lost or mis-delivered orders.

Please photograph the damaged item and send the picture, along with your order number, to hello@sonelabeauty.com so our customer service team can help resolve the issue. Damage has to be reported within 14 day of your order being delivered.

Sonela adores giveaways, and we have special offers for new customers too! Please sign up to our newsletter by contacting hello@sonelabeauty.com to be the first to hear about our truly special offers.

We accept Visa, Mastercard, and American Express credit and debit cards. Additionally, we accept Apple Pay, and ShopPay. 

Please note, we are unable to accept prepaid gift cards, checks, or money orders. 

No, but we will be shipping to Canada very soon!

We’ll send you an order confirmation once your order is received and then we aim to process all orders within 1-3 business days (not including weekends and USA holidays) but at peak times it can take a little longer. We’ll send you a tracking number as soon as your order ships - please remember it can take 24 hours for tracking to become active. If you have any other queries, please email hello@sonelabeauty.com.

We currently ship to the contiguous United States only but are actively working to expand our shipping options.  We cannot accept orders that are billed and shipped to P.O. boxes or freight forwarders.Standard shipping is free on all US orders with a subtotal value over $70. For orders under $70, standard shipping is flat fee $8.

Yes we do! Sonela Rewards offer each member a chance to earn points each time they place an order. Points can be used to unlock exclusive perks, obtain free products and of course, discounts towards future purchases. Visit ourRewardspage to enroll. Points cannot be exchanged for cash and expire after a year of no purchase activity. Reward points cannot be combined with any other Sonela promotion or discount.